Jowi Privacy Policy

Effective Date: May 3, 2025

1. Introduction

Welcome to Jowi. This Privacy Policy explains how we collect, use, and protect your personal information when you use our hotel reservation system and partner services.

2. Information We Collect

We collect:

• Instagram Data: Username and media count via the Instagram Basic Display API for partner authentication.
• Registration Data: First name, last name, email, username, password, partner name, and uploaded files (partner license, logo, cover photo).
• Partner Data: Partner name, description, and approval status for partner accounts.
• Booking Data: Hotel name, check-in/check-out dates, and guest-partner relationships for reservations.
• Coordinator-Partner Relationships: Data linking coordinators to managed partners.
• Email Communications: Verification and approval emails sent via Google’s SMTP server.
• Technical Data: IP address, browser type, and cookies for analytics.

3. How We Use Your Information

Your information is used to:

• Process partner applications and hotel bookings.
• Send verification and approval/rejection emails.
• Manage booking and coordinator-partner relationships.
• Improve our services and ensure security.

4. Sharing Your Information

We may share your data with:

• Partners for guest booking support.
• Coordinators for partner management.
• Service providers (e.g., Google for email services) under strict confidentiality.
• Legal authorities if required by law.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us at support@jowi.ai.

6. Data Security

We use industry-standard measures to protect your data, but no system is completely secure.

7. Contact Us

For questions, email us at support@jowi.ai.